“Knowledge worker” is a term coined by the great management commentator Peter Drucker as he observed post-war western economies begin transforming into their post-industrial forms through the 1960s and 70s. The industrial age was characterised by the application of factoryContinue Reading

If you accept my line of reasoning then the value of IT and other forms of technology is achieved through knowledge work. It is effectively, the value that it adds to the knowledge worker. In my research I am supposingContinue Reading

In 1964, around about the time Peter Drucker was charting the rise of the knowledge worker, Marshall McLuhan was announcing the arrival of the Global Village, predicting how society would change with the advent of worldwide telecommunications networks. By thenContinue Reading

I would like to revisit the debate on the formal and informal in large organisations. This is an old conversation with a radical new twist as social networks impact how we succeed in the organisations within which we live andContinue Reading

I facilitated a posh CIO dinner earlier this week of 23 male CIOs and one female. The conversation raged around the future of CIO in the digital economy but when our female CIO had to leave, slightly earlier than theContinue Reading